Doubts? We are here to help you.

Question 1

Can I open a current account with BB Portugal?

Accepted Answer

If you are already a BB customer in Brazil and have your account linked to a Private or Estilo Investidor branch, you can open a current account with BB Portugal, in euros or dollars.

Question 2

What is the minimum amount to open an account with BB Portugal?

Accepted Answer

The minimum deposit requested is 50,000 euros/dollars.

Question 3

What is the advantage of having an account with BB Portugal?

Accepted Answer

Banco do Brasil in Portugal offers personalized service to customers who chooses this country as a destination, whether to establish a new residence or diversify their investments in European territory. Through your account you can easily make payments in EURO space, get a debit card in euros for international use and schedule direct debits from suppliers in Europe.

Question 4

How is the account opening process at BB Portugal carried out?

Accepted Answer

The entire process and sending of documentation can be done via email, through your relationship manager in Brazil.

Question 5

What documents do I need to open an account with BB Portugal?

Accepted Answer

To start the process, you must present your passport, proof of address (issued less than 3 months ago) and income tax declaration.

Question 6

Do I need to live in Portugal to open an account with BB Portugal?

Accepted Answer

You do not need to be a resident in Portugal to open the account. You can present your proof of address in Brazil and the account will be opened as a non-resident.

Question 7

Can I get a debit card linked to my BB Portugal account?

Accepted Answer

Yes, you can get a debit card linked to your euro account, for use in establishments and ATMs around the world.

Question 8

What type of investments does BB Portugal offer?

Accepted Answer

BB Portugal has Term Deposits available, in euros or dollars, with a fixed term (from 30 to 1080 days) and pre-fixed rates.

Question 9

How do I send money from my BB Brasil account to my BB Portugal account?

Accepted Answer

With the support of your relationship manager in Brazil, you can make a foreign exchange remittance for credit to an account with the same ownership. Depending on the currency of your account, resources may be available at BB Portugal, in euros or dollars.

Question 10

How does withdrawal at ATMs in Portugal work for customers who have a current or savings account in Brazil?

Accepted Answer

In Portugal, Banco do Brasil customers can make withdrawals in euros directly from the BB current or savings account they have in Brazil. You can use any BB card linked to the account.

Question 11

How can I withdraw amounts in euros at BB ATMs located in Portugal using the card linked to my BB account in Brazil?

Accepted Answer

The use of ATMs in Portugal follows the same flow as the ATMs in Brazil, however, before withdrawing the amount in euros, the exchange rate applied, the IOF, the fee and the total amount in BRL to be debited, will be indicated.

Question 12

Is the amount withdrawn in euros debited in BRL from the current or savings account?

Accepted Answer

When making the withdrawal, the customer can choose whether the amount will be debited from their current or savings account.

Question 13

How much does it cost to withdraw money from BB ATMs in Portugal?

Accepted Answer

There is a withdrawal fee of 3.50 euros and the IOF value is indicated in the terminal before the withdrawal is completed.

Question 14

How do I know what exchange rate will be applied at the time of withdrawal?

Accepted Answer

The exchange rate applied will be indicated on the terminal screen before the customer concludes the withdrawal.

Question 15

Are there limits for withdrawals at ATMs in Portugal?

Accepted Answer

The daily withdrawal limit in Portugal is 700 euros (2 transactions of 350 euros).